Terms of Service
Last Updated: May 1, 2026
These Terms of Service (“Terms”) govern your use of the Lele Pilates & Wellness (“Lele”, “we”, “us”, or “our”) website, booking platform, and services.
By accessing our website, creating an account, or participating in our services, you agree to these Terms.
1. Use of Website & Services
You agree to use our website and services for personal, non-commercial use only. You may not misuse, copy, or distribute any content, branding, or materials without written permission.
All content on this site—including logos, imagery, and design—is the property of Lele Pilates & Wellness.
2. Accounts, Bookings & Memberships
All bookings and memberships are managed through our third-party booking platform (e.g., Mariana Tek).
You are responsible for maintaining accurate account information.
Memberships, class packages, and services are non-transferable and subject to our studio policies.
3. Payments
Payments are processed securely through third-party providers.
By purchasing a membership or service, you agree to all applicable pricing, billing cycles, and policies.
Failed or declined payments may result in restricted access to services.
4. Cancellations & Studio Policies
Class cancellations must be made within the required time window outlined in our studio policies.
Late cancellations or no-shows may result in forfeited classes or applicable fees.
Lele reserves the right to modify class schedules, instructors, or offerings at any time.
5. User Conduct
You agree to:
Use the website and services responsibly
Not engage in disruptive, harmful, or unlawful behavior
Respect the experience, safety, and privacy of other clients
Lele reserves the right to refuse service or remove access for any user who violates these Terms.
6. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those sites.
7. Disclaimer of Warranties
Our website and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free access.
8. Limitation of Liability
To the fullest extent permitted by law, Lele Pilates & Wellness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
Participation in physical activity, including Pilates, sauna, and cold plunge, carries inherent risk. All clients are required to sign a separate Liability Waiver prior to participation.
9. Privacy
Your use of our services is also governed by our Privacy Policy.
10. Changes to Terms
We may update these Terms at any time. Continued use of our website or services constitutes acceptance of those changes.
11. Governing Law
These Terms shall be governed by the laws of the State of Florida.
12. Program Description
By opting in, you agree to receive recurring automated text messages from [LELE PILATES AND WELLNESS STUDIO LLC] ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc]. Consent to receive these messages is not a condition of any purchase.
13. Message Frequency
You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.
14. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
15. How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at [hello@leletampa.com] or [(813) 649-3066].
16. Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.
Link to Privacy Policy: https://leletampa.com/privacy-policy
12. Contact
For any questions regarding these Terms, please contact:
📧 hello@leletampa.com
📍 Lele Pilates & Wellness – Tampa, FL
